Responsible Gaming

Gambling Should Be Entertainment

At Ash Hand Racing, we're committed to promoting responsible gambling. Betting and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The odds are always in favour of the house, and there is no guaranteed way to win.

Please gamble only with money you can afford to lose, and never bet more than you can comfortably manage.

Age Verification

Gambling in the UK is only permitted for individuals aged 18 years or older. William Hill and all affiliated betting operators strictly verify age during registration and account verification processes.

If you are under 18, you must not gamble. Parents and guardians are encouraged to discuss the risks of gambling with young people.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Frequently thinking about gambling or past betting experiences
• Needing to bet larger amounts to achieve the same level of excitement
• Repeatedly trying to cut back or stop gambling without success
• Becoming restless or irritable when attempting to reduce gambling
• Gambling to escape problems, stress, or negative emotions
• Chasing losses by returning to gamble again to recover money lost
• Lying to friends, family, or professionals about the extent of your gambling
• Jeopardising important relationships, job, or educational opportunities due to gambling
• Borrowing money or going into debt to fund gambling
• Feeling unable to control your gambling despite wanting to stop

If any of these apply to you, please seek help immediately.

Self-Help Tools & Controls

William Hill provides several tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a cap on the amount you're willing to lose over a given period
• Reality Checks: Receive regular reminders about how long you've been gambling and how much you've spent
• Time-Out: Take a break from gambling for a set period (temporary self-exclusion)
• Self-Exclusion: Exclude yourself from William Hill and other operators for an extended period (6 months or longer)

To access these tools, log into your William Hill account or contact their customer support team.

Support Organisations

If you're struggling with gambling, these organisations offer free, confidential support:

United Kingdom

• GamCare – Free support for problem gamblers in England, Scotland, and Wales
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free, 24/7)
• GamStop – National self-exclusion scheme for online gambling
  Website: www.gamstop.co.uk
  Allows you to self-exclude from all UK-licensed online gambling operators

Other Countries

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

If You Need Help

Please reach out today. Problem gambling is treatable, and help is available. Speaking to a counsellor or support service is free and confidential. Don't suffer in silence—contact one of the organisations above or speak to your GP.

Remember: seeking help is a sign of strength, not weakness.